Recently many customers reported that the IGET Bar 3500 Puffs keeps burning and having the light on for a prolonged time. The batteries also run out faster than expected as a result.
The issue is solved in the new batch. For our customers who still has this problem, you can try to blow some air through the mouthpiece to stop the light. If you would like to return the faulty units please contact us by replying to your dispatch email. (The one containing your shipping info and tracking number)