Best Way to Contact us

Many customers asked this same question – How do I contact you?

In short, the best way is email.

Where ?

Our contact email address is listed in the dispatch email we sent to you, under the section of ‘Best way to contact us’.

Why no contact on Web ?

Why there are no phone number or email address on your bloody website?

  • Our human resource is limited.
  • If we have to choose, we tend to serve our existing customers better and provide them with high quality services.
  • Pre-sales consultation is not efficient since most answers can be found on our website, regarding
    – flavour availability,
    – discounts (add a few products to the cart and you’ll know),
    – estimated delivery time (in the shipping option when checking out),
  • If you need re-assurance for genuine products and speedy delivery, please refer to our review section.
  • Review function is provided by a 3rd party. Reviews are all real and they are in real-time.

40 thoughts on “Best Way to Contact us”

          1. The factory has been focusing on the new series for a long time.
            The BAR series has been very popular and there are 4000 puffs Legend out of RND and coming soon.

            Technically we can get some stock of Mega from other sources but they might be old stock or counterfeits.
            We don’t want to risk our customers health for that. So, for now we won’t restock them until one day the factory tells us they have Mega stock. We are not sure when.
            Try the Gunnpod, Lauren. Some say the Mega is a bit like Gunnpod.

      1. Bulk yes. But if you pick 10 x single vapes in different flavours you get the same price as bulk with the help of our bulk discount.
        put some vapes in the cart and you’ll know.

    1. Hi Gubi,

      There is no minimum order for wholesale section. It’s just the more you put in the cart, the more discounts you’ll get.
      Try to add a few to the cart and play around. You’ll see.