Many customers asked this same question – How do I contact you?
In short, the best way is email.
Where ?
Our contact email address is listed in the dispatch email we sent to you, under the section of ‘Best way to contact us’.
Why no contact on Web ?
Why there are no phone number or email address on your bloody website?
- Our human resource is limited.
- If we have to choose, we tend to serve our existing customers better and provide them with high quality services.
- Pre-sales consultation is not efficient since most answers can be found on our website, regarding
– flavour availability,
– discounts (add a few products to the cart and you’ll know),
– estimated delivery time (in the shipping option when checking out), - If you need re-assurance for genuine products and speedy delivery, please refer to our review section.
- Review function is provided by a 3rd party. Reviews are all real and they are in real-time.
hey, i was wondering if you could post it in an amazon/different brand packaging or make it discrete/ hide it in something? thank you
Hi Eitan,
Thanks for contact us. The parcel is fully sealed and does not have any info or indication of what’s inside.
Hey just wondering when you’re restocking the IGET MEGA please.
Hi Cassie,
There is no stock available, not that we don’t want to restock them. Try the 3500 puffs they are very popular.
Hey there when will u be restocking grape mega?
The factory has been focusing on the new series for a long time.
The BAR series has been very popular and there are 4000 puffs Legend out of RND and coming soon.
Technically we can get some stock of Mega from other sources but they might be old stock or counterfeits.
We don’t want to risk our customers health for that. So, for now we won’t restock them until one day the factory tells us they have Mega stock. We are not sure when.
Try the Gunnpod, Lauren. Some say the Mega is a bit like Gunnpod.
Hi can I purchase IGET vape for my business for bulk orders
Hi Michael, Sure you can. Our delivery is fast.
Hi.
So I just wanted to check that it is correct that you can only get 1 flavour in the bulk lot of 10 iget vapes?
Bulk yes. But if you pick 10 x single vapes in different flavours you get the same price as bulk with the help of our bulk discount.
put some vapes in the cart and you’ll know.
Hi can we arrange another payment option , PayPal/ B Pay / EFT , my card was hacked and I’m not happy entering my card details.
Thanks David. 😊
Hi David,
You can use ZipPay and they’ll give you single use cards
https://help.zip.co/hc/en-us/articles/360001673175-What-is-the-Single-Use-Visa-card-
Hi how much is the minimum order wholesale for 2300 iget and 3500 iget thanks
Hi Gubi,
There is no minimum order for wholesale section. It’s just the more you put in the cart, the more discounts you’ll get.
Try to add a few to the cart and play around. You’ll see.
Hi I’m after some js banana ice vapes only me. Do you have any in stock.